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ELY MINNESOTA RESORTS

 

ELY RESORTS~ELY VACATION RESORTS

PO Box 397
12007 River Point Road
Ely, Minnesota 55731
218.365.6604

1.800.456.5580
info@riverpointresort.com

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Reservations

River Point Resort
Minnesota's Star in the North™

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Reservation Information

 

Weekly reservations, on a Saturday to Saturday basis, and partial week reservations are available. Vacation Home cabins (Log Cabin, The Point, Summerbreeze, Riverview, Hideaway, Bayport, Secluded Shores, Reflections & Shifting Pine cabins) are most often rented on a full week basis in June, July, and August.

Partial week reservations in the Vacation Home cabins are an option in May and September, as well as full week reservatiions. Vacation Villas (Birchcliff, Aspenwood and Stoneridge Villas) and Chalets (Sunrise, Evergreen, Windsong, and Ledgerock Chalets) may be rented by the week, partial week, and overnight.

For your convenience, reservations may be made Online and by Phone. Phone reservations offer an opportunity to discuss the vacation options available, answer questions, and give you a verbal confirmation number. A full-color brochure with a Reservation Contract form will be mailed, emailed, or faxed to you after the phone reservation and following an online reservation. An "initial" non-refundable deposit of $100-$500 (dependent upon accommodation(s) reserved), payable with your Visa or M/C Credit Card will "hold" your reservation. Credit card is debited upon receipt for a non-refundable advance payment.

The balance of the 50% Deposit via personal, business check, or bank certified cashier's check, and a signed Reservation Contract form is required within 7-14 days after a phone conversation to guarantee your reservation.

We reserve the right to retain the "initial" deposit and cancel your reservation if the Reservation Contract form, and balance of deposit is not received by River Point per the due date indicated.

Upon receipt of the balance of deposit check and Contract form, a Confirmation of your reservation and a Guest Folio indicating the Balance of Charges to your reservation account, and the due date will be sent to you.

Prepayment of the Balance of Charges on accommodation rental, equipment rental, and services reserved must be paid in full 45 days prior to the starting date of your reservation (exception: group rentals or multiple week rentals must be paid 60 days prior) in the form of personal, business check, or certified bank cashier's check.

Single night and short stay accommodation reservations, along with corresponding waterfront equipment reservations (boats, motors, pontoon boats, canoes, etc.), and reservations made less than 45 days prior to the arrival date are paid in full at the time of the reservation with either a Visa, or Master Card credit card. Credit cards are debited upon receipt for a non-refundable advance payment.

Additional persons and services determined at registration will be charged accordingly.

FYI: The service fee on lodging accommodations, motorized watercraft, the Spring Opener, Spring Expedition Fishing Packages, Taste of the Northwoods Package, and guided trips support staff gratuities, the program of activities offered during the summer months, high speed internet service located by the lodge/office, abundant supply of split and stacked firewood placed in firewood boxes conveniently located by accomodations with wood-burning fireplaces, and for the three outside fire pits. The service also supports marina and waterfront assistance, such as bailing of boats, complimentary fish cleaning, twice weekly housekeeping staff "Courtesy Call" to replenish items, such as TP, coffee filters, trash bags, lite bulbs, etc., plus other services. Additional staff gratuities are discretionary and encouraged, especially for guided trips and housekeepers.  

Reservations will be held until 7pm on arrival day. Please call to notify us of an arrival later than 7pm, as River Point's Office is not open 24 hours daily. Arrangements will happily be made to accommodate your evening arrival, and directions to your accommodation will be sent with your Reservation Confirmation for possible evening arrivals.

In the same good faith that we guarantee your reservation, you are responsible financially for the full rental period reserved, the number of persons for which you reserved, the accommodation(s), and all reserved equipment and services.

There are no refunds for reduction in party size, equipment/services reserved, nor for any portion of the arrangements made for you that are not actually utilized by you due to your change of plans, weather, medical reasons, etc. Nor are there any refunds for late arrivals, "no shows", or for early departure.

Cancellation Information: In the event that you must cancel your reservation, a written Notice of Cancellation must be received. Deposit and/or prepayment are refunded ONLY if we can, in good faith, re-rent your reservation for the same timeframe with a new reservation. A $100 processing fee per rental unit reserved will be retained. If we are unable to re-rent your reservation, you are financially responsible for the full amount of the reservation and will be billed accordingly, with payment due upon receipt (unless prepaid). There are no exceptions of any kind, including medical exceptions and air carrier delays/cancellations.

Travel insurance is available and may protect you against circumstances that may cause you to interrupt or cancel your trip. We strongly suggest checking into traveler's insurance. Unexpected things do occur that can delay, interrupt, or cause a cancellation of your vacation due to circumstances beyond your control. (River Point does not sell travel insurance, but can recommend carriers.)

Additional information will be mailed with the brochure packet and Reservation Contract form. If needed, the Reservation Contract form will be faxed or emailed to you.

Reservation Line Only: 1-800-456-5580.
Office Hours: 8:30 am - 8pm daily.

Customer Service: For your use if you have a reservation already: 218-365-6625

Dates of operation for 2013 are spring, summer, and early fall:
May 23 - September 22

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If you would like more information, or you are ready to make a reservation, please use our on-line form, send us an e-mail or call 1.800.456.5580


“Best of the Midwest”
Rated one of the Top 4 Resorts in Minnesota
by Midwest Living Magazine

Open May 17 - September 22, 2013

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